Whether you’re a new homeowner or just new to working with our HVAC company, we know that your first maintenance visit can come with a few questions. At 4 Winds AC and Heating, our goal is to make the process simple, informative, and stress free.

Here’s a quick guide on what you can expect during your first HVAC maintenance appointment with us:

A Friendly Hello and Introduction

Your technician will arrive within the scheduled time window, in a clearly marked company vehicle and uniform. After introducing themselves, they’ll explain what the visit includes and answer any immediate questions you may have.

System Overview and Safety Check

Before getting into the technical stuff, we’ll ask a few questions:

  • How has your system been performing?
  • Have you noticed any strange noises, odors, or uneven heating/cooling?

Then, your technician will perform a full safety check. This includes:

  • Checking carbon monoxide levels (for gas systems)
  • Ensuring electrical connections are secure
  • Inspecting for signs of wear or potential hazards

Thorough Inspection and Cleaning

Regular maintenance helps prevent surprise breakdowns and keeps your system running efficiently. Here’s what we typically do:

  • Air filter check/replacement – if you already have filters, we’ll gladly swap them out
  • Inspect and clean evaporator and condenser coils
  • Check refrigerant levels – for AC systems
  • Clean and inspect blower components
  • Test thermostat function
  • Check ductwork for airflow issues or leaks
  • Lubricate moving parts

Each component is checked to ensure it’s operating as it should be, and small issues are addressed before they become big problems.

Professional Recommendations

Once the inspection is complete, your technician will review their findings. If everything’s in good shape, great! If there’s something that needs attention, they’ll explain it clearly, offer options, and never pressure you into a service you don’t need.

Your Questions Answered

This is your time to ask anything, whether it’s how often to replace filters, how to program your thermostat, or tips on improving air quality. We’re here to help.

Peace of Mind

After the visit, you’ll have a detailed summary of everything your technician did, plus any recommendations. You can rest easy knowing your system is in great hands and ready to keep you comfortable for the season ahead.

Want to Stay Ahead of Repairs?

Consider signing up for our Ultimate Service Program! You’ll get scheduled visits, priority service, and exclusive discounts.

Have questions before your appointment?

Give us a call at 830.538.9988 or visit our website at 4windsacandheat.com.